As online retail continues to show impressive growth, it’s becoming increasingly important to focus on eCommerce conversion rates. Today’s shoppers are often more satisfied with the convenience and selection of online purchases, but simply having a website isn’t enough. It’s also important for businesses to make sure that buying from them is easy and smooth.
Understanding and improving your eCommerce conversion rate is essential for taking full advantage of the booming industry of online shopping. In this blog post, we’ll examine the basics of eCommerce conversion rate and look at ways to optimize it.
What is eCommerce conversion rate?
The eCommerce conversion rate is the percentage of visitors to an online store who make a purchase. Usually, you divide the number of sales by the number of visitors to get this number. The average eCommerce conversion rate is 2–3%, though it can vary depending on the industry and other factors.
What is a good ecommerce conversion rate?
The average e-commerce conversion rate is between 1 and 2%. However, this number can vary depending on the industry, website traffic, and product type. Some industries have higher conversion rates than others, and some websites may have conversion rates that are much higher or lower than the average.
7 factors that influence eCommerce conversion rates
1. User Experience: User experience is critical to the success of an eCommerce website. Pages should be intuitive and easy to navigate, with clear calls-to-action. Additionally, the website should run quickly and be optimized for both desktop and mobile devices.
2. Quality Content: Quality content is essential to successful eCommerce websites. Content should be informative, engaging, and relevant to the product or service being offered. Additionally, content should be optimized for search engines to improve organic rankings and visibility.
3. Optimized Checkout Process: A streamlined checkout process is essential for a successful eCommerce website. Customers should be able to buy something quickly and easily, without having to go through extra steps or deal with roadblocks.
4. Payment Options: Offering a variety of payment options will enable customers to make their purchase in the way that is most convenient for them. This can include payment via credit card, PayPal, Apple Pay, Amazon Pay, etc.
5. Security: Customers should feel secure when making a purchase from an eCommerce website. The website should be secure and have measures in place to protect customers’ personal and financial information.
6. Product Descriptions: Product descriptions should be detailed and informative, providing customers with the information they need to make an informed purchase decision. Additionally, product descriptions should be optimized for search engines to improve organic visibility.
7. Customer Service: Quality customer service is essential to the success of an eCommerce website. Customers should be able to easily contact customer service with any questions or concerns they may have.
10 Strategies for improving conversion rate for Ecommerce
1. Offer free shipping: Free shipping is one of the most effective ways to increase conversion rates. Research has found that shoppers are more likely to purchase when shipping costs are not a factor.
2. Improve website navigation and usability: A confusing website navigation can lead to a high bounce rate, resulting in fewer conversions. Make sure your website is easy to navigate and that users can easily find what they are looking for.
3. Leverage customer reviews and ratings: Customer reviews and ratings are a great way to build trust with potential customers and help them make informed buying decisions.
4. Offer discounts and other incentives. A great way to get customers to buy is to offer discounts and other incentives.
5. Use retargeting campaigns. Retargeting campaigns are a good way to remind potential customers of items they were interested in but didn’t buy.
6. Offer multiple payment options: Offering multiple payment options is a great way to ensure that customers can pay in the way that is most convenient for them.
7. Optimize your website for mobile devices: Mobile devices now account for over half of all online traffic, so it is important that your website is optimized for mobile devices.
8. Use high-quality product images and videos: High-quality product images and videos can help customers understand the product better and are more likely to make them purchase it.
9. Make sure your website loads quickly. Websites that load quickly are more likely to convert customers than those that take too long to load.
10. Set up a “cart reminder” system. A cart reminder system can help you get back sales that you might have lost because a customer forgot to finish their purchase.
By using these tips, you can make sure that your eCommerce site is set up to convert visitors into buyers. Keep in mind that it takes time and effort to see results, so it’s important to be patient and consistent. Good luck!